EVOLVING THE MULTI-FACETED CORPORATE SOCIETAL PERFORMANCE MODEL: A CONTEMPORARY REASSESSMENT
Keywords:
Corporate Social Performance (CSP), Corporate Social Responsibility (CSR), Stakeholder Theory, SustainabilityAbstract
This article revisits and refreshes Carroll's foundational three-dimensional model of corporate social performance (CSP) to align it with the complexities of the 21st-century business environment. Recognizing the dramatic shifts in global challenges, stakeholder expectations, and corporate purpose since the model's inception in 1979, this conceptual re-evaluation proposes expanded interpretations of its core dimensions. We reframe "categories of social responsibility" to emphasize sustainable value creation and integrated morality; transform "philosophical modes of social responsiveness" into dynamic "modes of societal engagement," introducing a new 'Transformative' level for systemic change; and broaden "social issues" into a comprehensive "Critical Sustainability and Stakeholder Nexus." The refreshed model provides a more nuanced and integrated framework for understanding, assessing, and advancing corporate societal performance, encouraging organizations to adopt a strategic, proactive, and collaborative approach to their societal roles.
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